Legal Information for Glorion Casino
Who Operates This Site
glorioncasino24.com is operated by Casolinia Group, registered in Anjouan, Union of the Comoros. Correspondence relating to the operation of the site should be directed to [email protected]; no further registration number or physical office address is published for the operator beyond the jurisdiction stated here. This Anjouan registration is the basis for the eGaming licence described below, and it does not amount to registration with, or authorization from, any Canadian provincial gaming regulator. A player located in a Canadian province is responsible for confirming that using the site is lawful where they live before registering an account or depositing funds.
Copyright and Trademarks
The design, layout, text, and graphics published on glorioncasino24.com belong to Casolinia Group unless stated otherwise, and may not be reproduced or redistributed without permission. Game titles, characters, and visual assets displayed within the casino lobby remain the property of the studios that created them, including Pragmatic Play, Evolution Gaming, Hacksaw Gaming, Play’n GO, NetEnt, Microgaming, and BGaming, and their appearance on this site is under licence from those providers for the purpose of offering the games to players, not a transfer of ownership.
Licence and Regulator
Glorion holds Anjouan eGaming Licence No. ALSI-152406028-FI2, issued by the Anjouan Gaming Licence Authority to Casolinia Group. This licence authorizes the operation of the online casino and sportsbook under the Anjouan Gaming Licence Authority’s regulatory framework, covering matters such as game certification and operator conduct within that jurisdiction. It is issued independently of, and carries no standing within, the framework administered by the Alcohol and Gaming Commission of Ontario or iGaming Ontario.
Responsibility for Site Content
Casolinia Group is responsible for the accuracy of the content published directly on glorioncasino24.com, including bonus terms, game descriptions, and payment information. Content describing individual games, such as return-to-player figures and volatility ratings, originates from the software providers listed above and is republished on this site as supplied; players who need the authoritative figure for a specific title should refer to the in-game information screen, which draws directly from the provider’s certified data.
External Sources
Where information on this site references a third party, such as a payment provider’s processing network or a software provider’s certification body, that information is provided for context and is accurate as of the date it was last reviewed. Casolinia Group does not control the content, availability, or policies of these third parties and is not responsible for changes they make independently of this site.
Filing a Complaint
A player with a complaint about their Glorion account, a transaction, or the conduct of the platform should first contact [email protected] with the account email address and a description of the issue. Glorion aims to provide an initial response within 72 hours and a substantive resolution within 14 days for most account and payment complaints; more complex verification or payment disputes may take longer, with an update provided if the timeframe extends. If a complaint is not resolved to the player’s satisfaction through support, it may be escalated to the Anjouan Gaming Licence Authority as the regulator responsible for Casolinia Group’s licence.
Contact
For legal or operational enquiries relating to glorioncasino24.com, write to [email protected]. This is the correct address for licence, copyright, and complaint-related correspondence, in addition to routine account support.